Legal
SMS Terms & Conditions
Last updated: January 1, 2026
These SMS Terms and Conditions govern text messages sent by Platinum Ridge Real Estate ("we," "us" or "our"). By providing your mobile number, you agree to these terms.
Terms and conditions
- We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes. We also use SMS to respond to inquiries you submit to us and to send property information you have requested.
- You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at shelby@platinumridgere.com.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy: Privacy Policy.
Program description
Platinum Ridge Real Estate sends text messages related to real estate services, including responses to your inquiries, property information and listing matches, appointment and showing coordination, transaction updates, and occasional market or service updates.
Consent
You opt in by submitting your mobile number through a form on this website, by texting us first, or by otherwise giving us express written permission. Every form on this website that collects a phone number displays the consent disclosure directly above its submit button. Providing a phone number is optional, and consent to receive text messages is not required to submit any form and is not a condition of purchasing any property, good or service.
Message frequency
Message frequency varies based on your activity and the stage of your transaction.
Cost
Message and data rates may apply. Your mobile carrier's standard messaging and data charges will apply to messages sent to and received from us. Carriers are not liable for delayed or undelivered messages.
Opt out
You can cancel at any time by replying STOP to any message. You will receive a single confirmation message and then no further messages, unless you opt in again. You may also ask us directly by calling 702-353-3041 or emailing shelby@platinumridgere.com.
Help
Reply HELP to any message for assistance, or contact us at 702-353-3041 or shelby@platinumridgere.com.
Supported carriers
Messaging is supported on major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your carrier and is not guaranteed.
Privacy
Information you provide in connection with this SMS program is handled according to our Privacy Policy. Mobile opt-in information and consent are not shared with or sold to third parties, affiliates or non-affiliates for their own marketing purposes.
Changes
We may update these terms from time to time. The current version will always be posted on this page.
Contact
Platinum Ridge Real Estate
Shelby Dunham, Designated Broker — Arizona license #BR712151000
Prescott, Arizona
Cell: 702-353-3041 · Office: 928-470-2213
Email: shelby@platinumridgere.com